negotiating skills

Delegates will learn
  • How to use a negotiating framework
  • How to work collaboratively
  • How to prepare for negotiations
  • How to be appropriately assertive
  • How to manage difficult negotiation
Style

A 4-day workshop with a mix of discussion and practical work that will provide delegates with the opportunity to practice the skills learned.

Target audience

Managers and staff who regularly negotiate.

Topics
  • The 5-stage negotiating process
  • Preparing for negotiation
  • Negotiating principles
  • Positional negotiating
  • Dealing with hostility
  • Recognising negotiating "games"
  • Managing time during negotiations
  • Recording the outcome

Please call +44 (0) 142 548 9832 to discuss this course and we will tailor it to your exact requirements